Add & manage comments

To add a comment

• LPO: Desktop click (Go to drawings) click to view the drawing detail click "Add comment"

• BVN: Desktop click to view the project detail click to view the product detail click the Comments tab click "Add comment"

• SAY: Desktop click to view the project detail in the project tree, unfold the subfolder, right-click the SAY intervention and select "List Survey(s)" click to view the survey detail click "Add comment"

To consult/ modify a comment

• LPO

• Desktop in the Favorite Projects block, click (Go to drawings) click in the Comment section, click a comment's subject

• Desktop in the Favorite Projects block, click (Go to drawings) click "Search comments" in the action bar click in the result list

• BVN

• Desktop click click click the Comments tab click to view the comment detail

• Desktop click click "Search comments" in the action bar click in the result list

• SAY

• Desktop click click the Pending comments tab pick a comment in the Subject column

• Desktop click click "Search comments" in the action bar click in the result list

This window displays a list of fields, laid out in three sections: Detail of comment/ Reply/ Conclusion. Those fields set up the detail of a comment, also called a memo.

When consulting a comment, the top-right side of the comment detail displays every possible actions, as links separated by pipes. Those links depend on the comment status:

• For a Draft comment: Edit | Submit | Delete | Print

• For a pending comment: Answer | Solve | Set Low Priority | Print

• For an answered comment: Solve | Add to Todos | Print

• For a cleared comment: Print

To add or update a comment, use the following procedure:

1. Complete comment data:

Detail of Comment section (editable if new comment or draft)

• Reference: this field is automatically filled out (calculated by the system), and not displayed if you are editing an existing comment.

• Type: chose a type in the drop-down menu:

• Note: the comment is only submitted for information.

• To be corrected: SAY must make sure the issued remarks are taken into consideration and applied at yard

• To be re-submitted: an answer from manufacturer or shipyard is necessary, because comment is very important.

• Subject: subject of comment. Type the subject in the text field or use the popup control list in certain cases described below:
  VeriSTAR New Building can provide a list of subjects for certain generic products or drawing categories. Click to open the popup window reference list.
  If no subject has been defined, the list is empty.

  In case of a SAY comment, the subject field is automatically filled up with the survey's object, and editable.

• Text: type in the comment in the multi line text field.

• Files: if your comment already exist in a file, or you wish to add a document holding important information, you can attach up to three files. Click to open the attach document popup window.

• Other reference: the comment reference is automatically calculated, but you might need to remind here your own personal filing system, if you have one. For example, if you keep filing your comments in an Excel file, using a reference for each comment, you can type this reference in this field.

• Status: this field is automatically filled out. Four values are possible:

• Draft (default status of a new comment):

• comment is editable;

• comment to be submitted;

• visible only to emitting centre, not to shipyard.
   

• Pending:

• submitted;

• comment is not editable;

• to be answered and/ or solved.
   

• Answered:

• comment is not editable;

• to be solved and/ or printed.
   

• Cleared: the comment has been solved.
   

• Created by: this field is automatically filled up with the activity (job) of comment creator. There are 3 possible values:

• LPO

• BVN

• SAY
   

• Author: the user name of the comment creator is automatically filled up (example:  t.MARTIN).

• Creation Date: automatically filled up with the current day's date.

• Outgoing mail: reference of mail containing the comment.

Reply section (editable if user has clicked the "Answer" link)

An answer is given by the shipyard or manufacturer, but it is usually filled out in VeriSTAR NB by a surveyor at yard. Thus, the person answering to a comment (field "Replied by") may be different from the one typing the answer in the application (field "Input made by").

• Reply: contains the text of the answer.

• Replied by: when you are adding a comment, this field is automatically filled out with your user name, but is editable, because the author of this answer may not be you (usually the shipyard).

• Input made by: this field is not editable when typing the answer, but is automatically filled out on saving, with your user name (as the person who has typed and saved the answer in VeriSTAR NB).

• Reply Date: automatically filled out.

• Outgoing mail: reference of mail containing the reply.

Resolution section (editable if user has clicked the "Solve" link)

• Solving: contains text of the resolution.

• Solving Type: chose a value in the drop-down menu:

• Cleared: a resolution of comment is effective (comment has been solved).

• Cleared - transmitted to Certificate: comment is considered solved in VeriSTAR NB but has not been solved for real: thus the comment will appear on certificate as a tip or a note, in order to make sure the problem will be solved before the ship is in service.

• Cleared - transmitted to NRS: comment is considered solved in VeriSTAR NB, but a document will be delivered to the Ship in Service department, who is in charge of the periodic visits on the ship. The NS department will be able to follow up remarks on this document.
   

• Approbator Name: automatically filled out with the user name of the person who as solved the comment

• Approval Date: automatically filled out with the date when the comment has been solved.

2. There are several ways to save a comment:

• click to validate a comment and save it as a draft for further modification;

• click to submit the comment.

• In certain cases, a second screen is displayed, where you must select the persons who you are addressing the comment to. The addressee(s) may be either BV centres (BVN - LPO - SAY), the Project Manager (Leader), the Manufacturer or the Yard. You may select several addressees for your comment, using the check boxes.

• Then click the Save button to validate the selection of addressees and the comment.
  The Comment detail screen is displayed. The submitted comment gets the Pending status;

• click to leave the comment creation/ modification screen without saving